As a web retailer, we aim to provide accurate interpretations of your needs; nevertheless, we cannot guarantee that our calculations are 100 per cent correct and should not be relied on alone. Following receipt of your quotation, you should always double-check the specifications, dimensions, and calculations we have supplied and notify us of any inconsistencies before making your payment. We shall not be made responsible for any mistakes made due to the information we receive. Consequently, if your made-to-order products are found to be inappropriate once they have been delivered, you cannot return them for a refund.

If you would like to enjoy the benefits of this service, please email info@rivensteel.com  stating your requirements, and we will be happy to assist and advise you.

Please keep in mind that when purchasing various sized made-to-measure items, the spacing between the infill bars and the size of the scrollwork will not always remain equal. Unfortunately this is unavoidable; however, the optimal arrangements for each item will always be utilised during manufacture.